Get in Touch With Us
If you have a question about how we review Canadian online casinos, spotted something on the site that needs updating, or just want to share feedback, this is the place to reach us. We read every message that comes in and try to make sure the right person picks it up.
How to Get in Touch
Email is the best way to contact our team. Send your message to [email protected] and we'll aim to get back to you within a couple of working days. If your enquiry is urgent — for example, you've noticed an error on a bonus offer or licensing detail that could mislead another reader — please flag this clearly in your subject line so we can prioritise it.
A few extra details help us respond faster:
- The page or casino brand your message relates to, if applicable
- Whether you're asking a general question, reporting an issue, or making a suggestion
- Any relevant screenshots or links, if you're flagging something that looks incorrect
What We Can Help With
We cover new and established online casinos available across Canadian provinces, including welcome bonuses, payment methods, game libraries and licensing information. Here's where reader messages usually fall:
- Questions about our reviews — how a casino earned its editorial rating, what a bonus term actually means, or how a payment method works for Canadian players.
- Corrections — bonus offers, wagering requirements and site details change often. If something looks out of date, tell us and we'll check it.
- Content suggestions — if there's a casino, payment method or topic you'd like us to look at, we're open to hearing it.
- Partnership or business enquiries — if you represent a casino brand or a related business and want to discuss working with the site, introduce yourself and explain what you have in mind.
- Responsible gambling concerns — if you or someone close to you is struggling with gambling, mention this in your message and we will point you towards Canadian support resources rather than casino information.
Why Contacting Us Won't Affect Our Rankings
It's worth being upfront about how this site works. We may earn commission when readers sign up through links to the casinos listed on our pages, but that has no bearing on how brands are ranked or reviewed. If you write in asking why a particular casino sits where it does, or how our editorial ratings are worked out, we're happy to explain our reasoning — it isn't decided by advertising spend.
Before You Write In
If your question is about the details of a specific offer — minimum deposit, wagering requirements, game restrictions or expiry dates — check the casino's own terms page first, since these can change on short notice and we always recommend confirming the current terms directly with the operator before signing up. Our comparison pages are reviewed regularly, but the operator's own site is the final word on live promotions.
If you're outside Canada, or specifically looking at options for UK players who are self-excluded from GamStop, note that our coverage there sits on a separate page: Trusted Non GamStop Casinos UK. It isn't something our Canadian contact team can advise on directly, but the page itself covers eligibility and licensing for that market.
What Happens After You Send a Message
Every email is read by a person, not a bot. We don't rely on automated replies to close out enquiries — you'll hear back from someone who has actually looked at what you sent. Most messages get a response within two working days; more involved queries, such as detailed correction requests, may take a little longer while we verify the details.
We take accuracy seriously across every casino write-up, comparison table and bonus breakdown on this site, and reader feedback is one of the ways we catch things that need a second look. Thank you for taking the time to reach out.